Tugas Bahasa Inggris Business 2

1. Inquiry Letters

Definition The inquiry letters is a letter of offer of a service / goods. This letter may be addressed to the individual / institution / company known as fiber-sale. The main function of the offer letter for offering goods to potential buyers. The other function is an offer to do the same job.

Function Inquiry letters

• Product introductions.
• Promotion.
• Improve marketing.
• Relationships between buyers and sellers.
• Expand the network.

2. Order Letters

Definition The order letters is made ​​by letter addressed to the seller the buyer to order the desired items.

Function Order letters

• as an assessment of the quality of an item.
• as evidence to submit an item.
• As a barometer of progress or failure of an enterprise.
• As a guide to determine the size of payment.

3. Complaint Letters

Definition The complaint Letters is a notification letter from the buyer / buyer to the seller, because the goods are not received in accordance with the order.
Function Complaint Letters

• Items requested are not appropriate.
• The item are damaged or not good.
• in the purchase agreement did not conform.

4. Application Letters

Definition The application letters is made ​​for a wide range, such as a letter for a job application, resettlement, and others.

Function Application Letters

• as applications for jobs.
• as a communication media.
• as written evidence.

5. Memo

Definition The memo is a short letter that is used to convey a particular message. Memo commonly used in a hurry, time is limited, urgent, or convey a message to someone but that person does not exist in place.

Function Memo

• To convey the message in a reply a short
• as the delivery of the message to people that is not there

Example Letters

1. Inquiry Letters

Street Address

City, State Zip Code

Phone Number

Date

Individual's Name

Job Title

Name of Organization

Street Address

City, State Zip Code

Dear Mr./Ms. ________________________________:

Perhaps you are seeking an addition to your marketing team. A new person can provide innovative approaches to the challenges of marketing. I am an innovator of new ideas, an excellent communicator with buyers, and have a demonstrated history of marketing success.

Presently, I am marketing computer products for a major supplier using television, radio and news advertising. I have a reputation for putting forth the effort required to make a project succeed.

Enclosed is my resume for your review and consideration. EFTG Industries has a reputation for excellence. I would like to use my talents to market your quality line of technical products. I will call you to further discuss my talents and how I can benefit your company. If you prefer, you may reach me in the evenings at (555) 555-5555.

Thank you for your time. I look forward to meeting you.

Sincerely,

(Your Signature in blue or black ink)

Your typed name

Enclosure

Source: Creative Job Search, a publication of the Minnesota Department of Employment and Economic Development.

2. Order Letters

154 Green Avenue

Newyork, USA

January 5, 2010

Ms. K. Hutchinson 

Beller Company, Inc. 

424 Park Avenue 

New York, New York 10021 

Dear Ms. Hutchinson : 

Thank you for sending your catalog so promptly. It arrived within a few days of my request. Please send me the following items by parcel post : 

1 copy Emmet and Mullen, 

High School Algebra @ $7.50 $ 7.50 

25 copies Pinehurst, 

Plane Geometry @ $8.75 $ 218.75 

Total $ 226.25 

I am enclosing a money order for 226.25. If there are additional charges, please let me know. 

Please mail the books to the address given above. 

Very truly yours, 

Brandon Michael

(Adapted from Let’s Write English by George E. Wishon & Julia M. Burks)

3. Complaint Letters

56 Disgruntled Street

Somewhere Unhappy

1AM MAD

Customer Service Manager

That Awful Company

Somewhere Awful

UR BAD

June 15, 2008

Dear Sir/Madam,

I am writing today to complain of the poor service I received from your company on June 12, 2008. I was visited by a representative of That Awful Company, Mr. Madman, at my home on that day.

Mr. Madman was one hour late for his appointment and offered nothing by way of apology when he arrived at noon. Your representative did not remove his muddy shoes upon entering my house, and consequently left a trail of dirt in the hallway. Mr. Madman then proceeded to present a range of products to me that I had specifically told his assistant by telephone I was not interested in. I repeatedly tried to ask your representative about the products that were of interest to me, but he refused to deal with my questions. We ended our meeting after 25 minutes without either of us having accomplished anything.

I am most annoyed that I wasted a morning (and half a day's vacation) waiting for Mr. Madman to show up. My impression of That Awful Company has been tarnished, and I am now concerned about how my existing business is being managed by your firm. Furthermore, Mr. Madman's inability to remove his muddy shoes has meant that I have had to engage the services, and incur the expense, of a professional carpet cleaner.

I trust this is not the way That Awful Company wishes to conduct business with valued customers—I have been with you since the company was founded and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.

Yours faithfully,

V. Angry

4. Application Letters

Name

Title

Organization

Address

City, State, Zip Code

Dear Mr./Ms. Last Name:

I am interested in the assistant position advertised in XXX. I am currently employed as Legislative Director for Assemblywoman XXXX, Chairperson of the NYS Assembly XXX. I accepted this position because of the emphasis on the writing and research skills which are applicable to your requirements for an author’s assistant. My experience in the NYS Assembly has afforded me the opportunity to become familiar with the consolidated and unconsolidated laws of the State of New York. I also have extensive experience in legal and policy research.

In my position as Legislative Director for Ms. XXX, I prepare her personal legislation which deals with issues relative to her position as Senior Member of the NYS Assembly Standing Committee on XXXX. In as much as she is Chairperson of the XXX Committee I am, of course, heavily involved in the current welfare and Medicaid reform movement.

In response to your search for an assistant, I believe my experience in the Legislature, and my research and writing skills qualify me for consideration. If you would like, I can provide you with current samples of my work.

To further acquaint you with the specifics of my background I am enclosing my resume. I hope you will consider me for this position. I look forward to meeting with you and discussing my qualifications in more detail.

Sincerely,

Signature (hard copy letter)

FirstName LastName

5. Memo

TO:                  Senior Management Team

FROM:           

RE:                  Developing a Smart Paper Plan

DATE:                       

I’m writing to let you know that we will soon launch an effort to devise and implement a company-wide “Smart Paper Plan.” As you might know, we use several tons of paper a year in the office. That’s perfectly normal for an office our size; by one estimate, an average office employee creates approximately 350 pounds of wastepaper a year. But by carefully marshaling our resources, we should be able to reduce that amount significantly, helping the environment while helping our own bottom line.

The core components of our Smart Paper Plan will be:

ü  Conserving paper, by relying on email distribution, using half-sheet fax cover sheets, using both sides of a sheet of paper, and other means.

ü  Recycling paper, by redoubling our efforts to make sure we capture every scrap of recyclable paper.

ü  Purchasing ecologically superior paper, made with significant postconsumer recycled content and other important environmental attributes.

We’ll begin the effort by creating a Smart Paper Team that includes representatives of the various departments. The team will lead a company-wide diagnosis of our current paper practices and develop a draft Smart Paper Plan, complete with specific recommendations, for consideration by senior management. We will together review the plan, make any changes, additions, or deletions, and then begin implementation.

This is an important effort to the company, not just because it will save us money, but because it can make an important contribution to the environment. The production of paper takes an enormous environmental toll, significantly reducing forests, emitting toxic pollution from production processes, and creating a great quantity of paper products in landfills. By reducing our own contribution to these environmental problems, we can be better corporate citizens.

I believe it will also offer us important employee morale and public relations benefits as well. I hope that as we devise and implement the plan we will be able to foster a top-to-bottom commitment to smart paper practices, and that we will all be proud of the contribution the plan will make to the environment. Of course, once we have developed and implemented a plan that we can be truly proud of, I expect we will be eager to brag a little to our customers about the plan.

In short, I hope our efforts to devise and implement a Smart Paper Plan will be helpful to us on many fronts. I hope you’ll join in this effort enthusiastically. Thanks very much.

 

sumber            :   http://agusramdanirekap.blogspot.com/2014/11/english-letter-business-2.html

Tugas Bahasa Inggris Business Letter

1. The Definition Of Business Letter

A business letter is usually a letter from one company to another, or between such organizations and their customers, clients and other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of contents, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a permanent written record, and may be taken more seriously by the recipient than other forms of communication.


2. The Parts And Types Of Business Letters

The Parts Of The Letter:


1.   Letterhead (Kop Surat)
An identity that contains the logo, name, address and phone of the sender of the letter.

2. Reference Line
In a letter in English the first letter usually contains the name of the executive who signed the letter, followed by a slash or a colon, then the name of the letter typist. Some companies add a code or a specific number based on their file system. Reference letters placed at the top of the above date.

3. Dateline (Tanggal)
It is part of a letter dated. While writing the date format is month / day / year, for example August 30, 2012.

4. Inside Address
This section contains the names of receipt of the letter, office, and company name along with address. If you are not sure to whom (name) of the letter addressed, do not blank, but try to use his position as "Director of Human Resources". Leave a gap between the date of the recipient.

5. Attention Line
An Alternative to put recipients.

6. Solutition (Salam Pembuka)
In this section, the term used is "Dear Mr / Mrs / Ms. (last name reception) ", eg" Dear Mr. Fathoni ".

7. Subject Line (Perihal)
Subject make recipients more easily find the intent of the letter, Invitation for example, Apology, and so forth.

8. Body Of Letter (Isi Surat)
The letter is the place where you write down the things you want delivered.

9. Complimentary Close (Salam Penutup)
This section as a marker that your letter has been completed, usually ending with the writing "Sincerely," "Sincerely yours", "Thank you", and so forth.

10. Signature (Tanda Tangan)
Part of this is my signature, usually using black or blue ink.

11. Enclosure (Lampiran)
If a letter containing the document or attachment other than the letter, the author of emotion menampilakan the number of attachments is by using the "Enclosure (Jumah attachment)", eg "Enclosure (6)".

12. Natation Carbon Copy (Tembusan Surat).
This section is used to inform the recipient of a letter, that such letter was also sent to parties who need to know the contents of the letter.

Type Of Mail:

1. Letter of Recommendation
Letters of recommendation are used to recommend someone for the job who recommended acceptable. Avoid the temptation to overestimate one's ability to write a letter of this kind, honest and objective is the key.

2. The letter stopped working
Official letter of resignation must be wise. Avoid to write stuff that will ruin your good relationship with the recipients. Give a good reason why you can no longer work in place now.

3. Notice of Error
In writing a business letter informing readers that a mistake has been corrected in the document, we should send a copy of the document is wrong. If necessary to offer any additional copies of these documents to be sent.


3. Example Of Business Letter


3519 Front Street
Mount Celebres, CA 65286

October 5, 2004

Ms. Betty Johnson
Accounts Payable
The Cooking Store
765 Berliner Plaza
Industrial Point, CA 68534

Dear Ms. Johnson:
It has come to my attention that your company, The Cooking Store has been late with paying their invoices for the past three months.
In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount model where we'll give you 2% off your invoice if you pay us within 10 days of receiving the invoice.
I hope that everything is going well for you and your company. You are one of our biggest customers, and we appreciate your business. If you have any questions, feel free to contact me at (555) 555-5555.

Sincerely,

Signature
Bob Powers

Accounts Receivable

cerita masalah pribadi

Masa muda hanya datang sekali dalam hidup dan kamu harus dapat menggunakannya dengan baik. Hal ini penting untuk diingat karena masa mudalah yang akan menentukan keberhasilan kamu di masa yang akan datang. Kamu akan memperoleh kesuksesan baik dalam karir , keluarga maupun kesehatan jika kamu dapat memakai setiap menit yang kamu miliki untuk meningkatkan kualitas dan kuantitas diri kamu walaupun berbagai permasalahan menghadang jalan hidup kamu. Seberat apapun masalah yang sedang kamu hadapi sekarang , kamu pasti dapat menyelesaikannya. Mengapa ? Karena kamu memiliki hati nurani dan kamu dapat menentukan mana yang bai dan buruk untuk dipilih selama kamu mau berkomitmen untuk menyelesaikan permasalahan tersebut ; bukan menghindarinya ataupun menyangkal adanya permasalahan itu sendiri dalam diri kamu

cerita masalah pacaran jarak jauh

Pacaran jarak jauh, atau yang lebih beken disebut Long Distance Relationship (LDR), seringkali dijudge sebagai hubungan yang tidak serius dan lebih baik jangan dijalani karena banyak makan hatinya. Coba, siapa yang setuju dengan pernyataan tersebut? Setelah bertanya pada para sahabat Vemale, tak sepenuhnya setuju. Karena telah banyak pula yang membuktikan bahwa LDR tidak seburuk itu. Komitmen. Komunikasi. Kejujuran. Kesetiaan. Tentu semuanya harus menjadi paket yang lengkap agar hubungan tetap awet dan dapat berjalan lancar. Toh sebenarnya tidak jaminan juga bila sering bertemu hubungan langsung lancar dan tanpa kendala. Well, semua kembali pada personal yang menjalaninya. Setidaknya, sebagian sahabat Vemale ini berbagi, bahwa LDR bukan masalah bagi mereka. Itu hanya perkara jarak saja. Dan jarak tidak mengalahkan kekuatan cinta!

masalah keluarga mempunyai hutang piutang

Memiliki kartu kredit lebih dari satu membuat perasaan Hendro melambung dan ia merasa menjadi orang yang sukses sehingga gaya hidupnya berubah menjadi sangat konsumtif, misalnya dia selalu gonta-ganti handphone keluaran terbaru. Gaya hidup konsumtif Hendro awalnya disebabkan oleh masa kecilnya yang kurang bahagia. Dia merasa minder karena kondisi keuangan keluarganya yang pas-pasan bahkan kekurangan. Hal ini membentuk pribadinya menjadi pribadi yang memprihatinkan, dan ia membulatkan tekadn untuk sukses di kemudian hari. "Saya punya prinsip saya harus berhasil. Paling ga saya harus pintar, itu orang sudah memandang," ungkap Hendro. Setelah lulus kuliah Hendro merantau untuk mencari kerja di Jakarta. Buah dari kegigihannya, Hendro diterima bekerja menjadi seorang auditor di sebuah perusahaan ternama di Jakarta. "Waktu itu senangnya luar biasa dengan gaji yang seperti itu. Paling ga bisa punya baju yang agak mendingan dan bisa makan yang lebih enak yang saya sukai," katanya. Sejak menjalani kehidupan di Jakarta itulah, Hendro mulai jatuh dalam penggunaan kartu kredit yang tak terkendali. Dia berpikir bahwa kartu kredit itu adalah uang miliknya. "Misalkan saya punya 5 kartu kredit dengan limit masing-masing 10 juta berarti saya memiliki uang 50 juta. Dan 50 juta ini bisa dipakai untuk apa saja. Ya udah saya gesek-gesek seakan-akan itu uang saya." Bahkan hal itu terus berlanjut ketika Hendro berkenalan dan berpacaran dengan Erliani, calon istrinya. Hendro sering menelepon Erliani diluar jam kerja dengan handphonenya sehingga dia harus mengeluarkan biaya telepon antara 3 sampai 4 juta per bulan. Hubungan Hendro dan Erliani pun menjadi semakin dekat hingga akhirnya mereka memutuskan untuk menikah, namun Hendro selalu berusaha merahasiakan hutang-hutang kartu kreditnya kepada istrinya. Bahkan Hendro semakin sering mengunakan kartu-kartu kreditnya untuk kebutuhan pernikahannya. "Saya memang minta banyak ke dia untuk booking rumah makan, hotel, sewa baju pengantin dan yang lain-lain. Waktu itu sangat mudah untuk minta ke dia," ungkap Erliana. Awal pernikahan Hendro dan Erliani terasa manis di saat mereka berdua menempati rumah baru yang dibeli sebagai hadiah pernikahan mereka. Rumah itu memang masih kosong sehingga hari pertama mereka harus tidur di bawah karena belum ada tempat tidur. Hari berikutnya mereka mulai membeli tempat tidur dan perkakas-perkakas yang lain. Semuanya dibayar dengan kartu kredit Hendro. Hendro seperti menumpuk bara di dalam keluarganya dengan merahasiakan hutang kartu kredit kepada istrinya. Hingga sampai suatu waktu istri Hendro mulai mencurigai perangai Hendro. Pada awal pernikahan dia baru menyadari bahwa suaminya ternyata agak pelit untuk memenuhi kebutuhannya sebagai wanita namun untuk kebutuhan rumah tangga tidak. "Jadi setiap kali jalan ke toko, saya ingat, kalau saya baru pegang suatu benda, dia udah langsung bilang: 'jangan pegang, ga ada duit'." Padahal Erliani tahu suaminya ada uang, dia merasa kebutuhannya sebagai perempuan tidak terpenuhi. Hendro selalu menganggap bahwa permintaan istrinya sebagai sebuah ancaman dan menimbulkan ketakutan dalam hidupnya. Pertengkaran-pertengkaran pun sering terjadi dalam keluarga Hendro. Namun Hendro tetap berusaha menyimpan dengan rapi segala jerat hutang kartu kreditnya di hadapan istrinya. "Saya adalah wanita yang sangat mudah berkata cerai kepada suami, setiap kali berantem saya gampang bilang saya mau pulang, mau pisah saja sekalipun sudah punya anak. Saya adalah seorang wanita yang emosional, histeris, terus mudah mengambil keputusan tanpa berpikir sedangkan suami saya seorang yang terlalu sabar jadi saya banyak menindas suami saya justru." Suatu kali karena Hendro tidak mengijinkan istrinya keluar dari rumah, istrinya pernah mau bunuh diri dengan sebuah pisau tetapi Hendro berhasil merebut pisau tersebut. Semakin lama Hendro menyimpan rahasia kartu kreditnya, itu membuat hatinya diliputi ketakutan dan kegelisahan karena dia takut tidak bisa membayar tagihan-tagihannya yang semakin bertambah, kurang lebih 40 sampai 50 juta. Hingga suatu hari, tanpa diduga oleh Hendro, rahasia yang selama ini disimpannya rapat-rapat mulai tercium oleh istrinya. Istrinya marah-marah karena merasa tertipu, tidak dianggap sebagai istri dan minta untuk bercerai. Malam itu pernikahan Hendro dan Erliani seperti ada di ujung tanduk kehancuran. Namun tanpa mereka duga, sebuah pertolongan pun datang dari sepasang suami istri yang mengetahui pertengkaran mereka. Mereka datang sekitar jam setengah sebelas malam. Pada malam itu Hendro dan Erliani didoakan dan diingatkan kembali akan janji pernikahan mereka untuk sehati menghadapi setiap masalah yang muncul dalam pernikahan mereka, tanpa harus mengucapkan kata cerai. "Waktu itu, saya ingat, teman saya bilang kesepakatan. Dia berbicara tentang kesepakatan antara suami dan istri. Jadi ada kuasa dalam kesepakatan suami dan istri, apapun masalahnya, sebesar apapun masalahnya kalau suami istri berdoa sepakat minta kepada Tuhan, Tuhan jawab," kenang Erliani. Sejak malam itu, pemulihan dari Tuhan datang dan menyadarkan kebodohan Hendro juga keegoisan Erliani hingga akhirnya mereka berdua memutuskan untuk bersatu menyerahkan segala masalah hutang-hutang mereka kepada Tuhan. Dan perlahan namun pasti, pertolongan Tuhan pun datang memulihkan kondisi keuangan mereka. Beberapa bulan kemudian, tiba-tiba ada telepon dari sebuah bank memberitahukan bahwa mereka mendapatkan potongan 30% dan entah bagaimana mereka bulan itu mereka dapat uang dari THR dan bonus untuk membayar hutang-hutang tersebut. "Tuhan campur tangan dalam masalah ini sangat cepat, dalam setahun selesai semua hutang-hutangnya.", Pemulihan dari segala hutang kartu kredit yang dikerjakan Tuhan dalam keluarga Hendro berlangsung sangat cepat. Bahkan tidak hanya sampai di situ saja, Tuhan memulihkan keluarga Hendro menjadi semakin harmonis. "Buat saya sekarang setelah lepas dari hutang-hutang, merdeka dan saya mulai menikmati hidup saya dan saya sudah mulai merasa inilah hidup." ungkap Erliani. "Saya bersyukur sekali sama Tuhan Yesus karena dengan pertolongan Dia, istri saya dipulihkan, saya dipulihkan, keluarga kami dipulihkan. Saya bisa merasakan menjadi orang yang benar-benar bebas dari hutang di saat keluaraga kami mengangkat tangan, Tuhan benar-benar turun tangan saat itu juga." tambah Hendro menutup kesaksiannya.